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Old 08-08-2007, 01:36 PM
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Richard Hearne
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Quote:
Originally Posted by Fintan View Post
I have found that 3d secure is the reason for 50% of our abandoned sales. I believe the CC companies have not done enough to educate customers about what it is and why they should use it.

RC - does whoever process your CC offer fraud checking? For example I know Realex offer it as part of the service?
Unfortunately not for Irish addresses and the business is Ireland only...

I think this might also rule out dude's suggestion, but might have to research that some more.

It appears there is little that can be done barring 3D and I think when you have an average sales value in the €00's the abandonment cost of adding in the (crappy IMO) 3D step just doesn't cover the benefits involved.

Welcome to Ireland where online fraud is apparently very welcome
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