Quote:
Originally Posted by kingleer  Assuming pricing and services are a good fit, I'd certainly be recommending an Irish host over a US one... |
Yep .. support is a complete ***** when it comes to the US hosts .. and I find a lot of the US hosts servers are JAMMED full of sites (on the shared hosting at any rate) They can crawl at times .. as someone decides to hammer their site.
Getting issues resolved usually takes the best part of a day with the US hosts . where as with the irish crowds .. I bang them off an email ... get my support ticket .. and usually have a response in 15 minutes (sometimes longer .. sometimes less). Thats without me needing to ring anyone up as well which I find great because
1. I hate waiting machines .. it bugs me ... if I can email in the issue I will.
2. I much prefer writing down my issue than having to explain it on the phone to someone.