Yes, I get a free upgrade from 3 every 10mts (it's there policy), If you want something like the N95 you would have to pay a bit extra......

No need for Insurance either, it's €50 to replace you phone if it's lost or a write off....regardless of what phone it is.....you only pay when it happens not for something that might never happen...

02 & Voda have to be the worst for upgrades, I recently had a woman on 02 bill pay, she has had the same phone for 5 years and was still not eligable for an upgrade......she's no longer with 02

Sorry i'm a bit late with this post....could have gave you a bit more help with your blog post..