Quote:
Originally Posted by davidbehan  Anything above and beyond the spec is regarded as "feature creep" and you inform the client that this new stuff was not part of the original contract and you will have to price them for the extra. This is why it is important to get the spec right at the start of the project.
HTH. Dave. |
yes this makes sense of course - I mean if the client suddenly decides they want ecommerce or something it's easy to say it wasnt in the original spec - but what about if the client is getting lots of little small ideas about as the process is developing and it all adds up, or you have to contact them 10 times to get them to send you the staff photo, or they make 4 attempts at agreeing with you on the colour scheme - I know not all clients are fussy but it does happen, and what do you do - i suppose it's normal to have add ons at the end of the project to cover little things like this ... or would bank on a bit of it when you give the quote in the first place ?
.... it's funny though i was on a US forum just like this ( cant remember which one ) and they were all dead against giving quotes at all !! i suppose it's the business culture of the country etc. ??