Quote:
Originally Posted by Forbairt  How advanced does it need to be ... and do end users need access to it or is it just internal ? |
i dont think it needs to be that advanced really - ticket/title/status & pref send an email on replies - ability to attach files a bonus
it is for end users mainly
i am hoping that there's one out there built for or built into a cms so that i could tie membership, support, newsletter, forums and anything else like that into the one system - i guess that might mean compromising on the quality of system or something so maybe it's a better idea to keep them separate and have 2 logins ... any opinions
had a bit of a go of billets for joomla - anyone tried it