ok....I will look into it more...thank you for your input. Really!
Everyone who input-ed. Thanks.
Doesn't leave me feeling very optimistic because a lot of it is out of my control. But yes...thanks
Going to try and get the boss to have a look at the design, we don't have any designers...but maybe I can figure something out.
Update btw: boss won't put a British flag, but we are making a plan about the moving and flashing of the testimonials and blog pic. I will get the new coder to see if he can make the site better to look at for more screen resolutions, I know the previous guy did it with the main resolution in mind. Translations are being done, have to find someone to do the Spanish.
3 of our keywords have lower ranking, one is better and one stayed the same since the site was launched last Friday. Useless info maybe

. There is stressing.
There is one thing I am trying to do as well. The testimonials and pics show up first in the code when you view source...this is how Google sees it yes? So the new coder is going to make sure the proper content with the keywords gets seen first (absolute positioning or some such...I really need to learn PHP). Maybe this will help with the ranking.
Good idea or bad idea? I really feel a bit lost now because I was kind of sure the site would get better ranking because the coding and copy was so bad before. It has improved mightily. Except for the testimonials coming up first in the code.