Update:
45 minutes later after trying to call i get through to support in UK and they have nothing to tell me except they are working on something! Seriously!
I asked what they problem was and they didnt know. Then i asked how will i know what the problem is and and when it is fixed.. he said 'keep refreshing the status page'
Thats it!
Oh and if i want support with updates on when issues will be fixed i need to move to dedicated!
So trying to extrapulate ANY info from 'Support' I asked what use is it for me to be on to you in the UK if datacentre is in Ireland. I got a smart ass reply "you obviously dont know anything about datacentres and it doesnt matter where they are"
So after waiting 45 mins to get through i got:
1. We dont know what the problem is.
2. We dont know why over 10 servers are down including mail server, smtp, ns, web6, etc..
Its probably because theyre all on one server!!
3. There is no way of knowing what or when the problem will be fixed as there is no status posts. I can only keep refreshing the
Register365 - Ireland's Domain Registry page.
4. If i want support i need to move to dedicated
Pure quality from Register/Hosting365 as usual and they never cease to amaze me!
Defenitely moving my resellers after this treatment.