Thread: Getting Irish Business Online - any stats available on the update?

Hi,
In response to LinkBr .There was no proper reason given .
Worse still there was no recommendation given as to how I could change it.
NO CUSTOMER CARE !!! more like.
Regards,

Originally Posted by atkin

Hi,
Thanks for the reply. I have looked at the IEDR site and regulations.
Check out Avon Ireland The web site I made was similar . I take this person is paying thats why the site was not deleted.
I wish there was a way to get the web site checked for publication before just deleting it without a reason.
Yes a web site can made in minutes when you are doing it every day I am just learning it takes time.
Regards,
Atkin

I think you misinterpreted what I meant by can be made in minutes. I was talking about getting up and running with a .eu or .com web address

That website you're linking to is registered under Sole Trader and Discretionary name.
As I said the system can't currently handle that and yes it's frustrating for us as well.
We would like everyone to have a good experience with the system we've designed from the ground up.

Originally Posted by atkin

Hi,
In response to LinkBr .There was no proper reason given .
Worse still there was no recommendation given as to how I could change it.
NO CUSTOMER CARE !!! more like.
Regards,

I believe your ticket was passed onto sales from support at "03 Jun 2011 06:01 PM" ?
Support generally don't deal with issues like this ( reasons domains were rejected how to change this and how to register domains )

Unfortunately someone from sales may not have had the time to look at the ticket yet.

Originally Posted by atkin

Hi,
Thanks for the reply. I have looked at the IEDR site and regulations.

First of all - I feel your pain. I hate dealing with their regulations. I wouldn't register .IE domains for other people if you paid me €1000 per domain. How domain registration companies do it is a tribute to their patience and customer focus. I dont own the .ie for my own business but I probably should.

The GIBO offering, is, in my own opinion as a 3rd party with no connection to it or any of those involved, is that its a genuine and very decent offer to help companies get online. The IEDR is a disgrace to it and every Irish company trying to get online or assist them in that process (including web designers etc). It represents all that Ireland Inc. has failed at in following De Valera's "self sufficiency" economic model - its dogmatic, slow, bureaucratic, expensive. In other words, it's another RTE, Aer Lingus, HSE - bloated, expensive and hopelessly inefficient. Even France, which is the poster child for communism is cheaper!

Originally Posted by atkin

Check out Avon Ireland The web site I made was similar . I take this person is paying thats why the site was not deleted.
I wish there was a way to get the web site checked for publication before just deleting it without a reason.

The IEDR has its own rules, that Blacknight, GIBO and everyone else has to play by. My own opinion of the IEDR - another step away from a functioning open market system that Ireland so desperately needs but is so afraid to embrace.

Originally Posted by atkin

Yes a web site can made in minutes when you are doing it every day I am just learning it takes time.
Regards,
Atkin

Yip - its just like riding a bicycle - it gets easier everytime. Forbairt is genuinely trying to help - and you've wrongly accused Blacknight by suggesting if you'd paid for the domain you'd have it registered. the domain, afaik, was paid for (by someone, in some way) - whether you paid for it or not. The same rules apply.

If you'd sat down with a web designer, they'd have done this for you and may have, from an experience point of view, pointed out that you might not have applied correctly and that this would happen. Time is an expensive thing - so in order to avail of the offer you've had to do the reading and learning yourself - its a more than fair trade off.

If I could leave you with some bit of help/advice/assistance - we're all annoyed by the IEDR and we all play ball with them. Frustration with this doesn't give an open line of credit to unfairly dismiss someone and I plea to your common sense to see that everyone here wants to help you and that if there was any unfair conduct, it would be openly exposed.

I hope your adventure online goes a lot smoother soon

Hi,
Be assured I am not blaming Blacknight. Thanks for the reply and advice.
The total lack of customer care from IEDR for individuals who try to do it without a web design company is disgraceful.
I will continue to try to get a response from them.
Regards.

Originally Posted by atkin

Hi,
Be assured I am not blaming Blacknight. Thanks for the reply and advice.
The total lack of customer care from IEDR for individuals who try to do it without a web design company is disgraceful.
I will continue to try to get a response from them.
Regards.

Well, you are - because, AFAIK, the IEDR aren't associated with GIBO and you cannot buy from the IEDR directly - so who else were you referring to re: customer care?

Don't be afraid to engage a professional near you - you'll save a fortune in time

To hire a professional at present is not within my budget .

You can always talk to one. Heck, give me a call Tuesday morning if you want, I'm always happy to help start-up companies. My client books is pretty close to full, so I'm not looking to get paid.