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Buy.at Support?

This is a discussion on Buy.at Support? within the Buy.at forums, part of the Affiliate Programs category; Has anyone had any experience of buy.at support? I've got a couple of issues that I need answers to, but ...


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  #1 (permalink)  
Old 22-05-2008, 01:00 AM
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Has anyone had any experience of buy.at support?

I've got a couple of issues that I need answers to, but my last support query still hasn't been dealt with after a week
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Old 22-05-2008, 11:19 AM
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Never had issues really. Give them a call.
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Old 22-05-2008, 11:20 AM
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At the moment all I'm looking for is the login details for the company account. Their password recovery thing keeps telling me that there's no login associated with the email address, but all their newsletters get sent to it
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Old 22-05-2008, 10:28 PM
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Got it all sorted out. It looks like one of our mail servers is doing something silly to my mail headers, so I see all mails as being addressed to one domain, while it was actually addressed to another, so I couldn't get the password

One phone call sorted it all out
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Old 23-05-2008, 04:15 PM
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I'd be surprised if you were having problems with buy.at they have fantastic customer service.

If you ever do have problems let me know, as I have a few contacts and could escalate things quiet quickly.
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Old 11-06-2008, 10:39 AM
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My 3V Ireland links all stopped working a few weeks ago - I contacted Buy.at who just said they were "having problems" with 3v. They seemed to know about it but had not informed me . The 3V links are still not working so I am removing them all. (3V UK links are fine - but getting no income from them )
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Old 11-06-2008, 11:26 AM
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Are 3v still enabled on your account?
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Old 11-06-2008, 11:32 AM
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No - they say I am "rejected" on the Irish one but the UK one is still active.
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Old 11-06-2008, 11:38 AM
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But were you active on both previously?
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Old 11-06-2008, 11:45 AM
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Yes - the Irish one was bringing in a regular income of about 20 - 30 euro a week for a few months then it suddenly stopped.
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