I've a client going to transfer his site to my servers. Think I understand how the domain transfer goes but what about transfering his existing email accounts? Its important to keep 'From' fields etc the same.

If he's downloading emails to outlook etc then I should have to do anything but what if they keep them in on the old servers?

so far I've found this site http://www.gtransfer.com but that seems to be for on going transfers I just want it once.

any ideas?
des

The simplest thing is to setup the same email accounts and aliases on the destination server and make sure that they've downloaded all their mails from the old one.
If you had root access to both servers there would be other ways of handling it....

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Yeah thats what I'm hoping they'll let me do but sooner or later I'll run into somebody who only uses the webmail client and wants to transfer. Presumably I'd have their old POP3 account details and the new ones I setup, if thats the case what can I do?

thanks
des

If they have webmail access they should also have a POP3 account, so same thing as above. Set it up in Outlook, get all emails on their computer and move domain.

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But if I do that they wouldn't be able to access their old email through webmail.

what i need is something to go to a POP3 account and transfer all the emails to another POP3 without effecting the TO FROM fields etc...

That should be available to you trough the domain manager like the Helm in Blacknight hosting packages.

Cheers louie - will look into this - guess it was a case of RTFM

So I've finally figured a solution for this. First off I'd recommend that you tell you clients to use outlook and download their emails - means less backup/disk space hassles for you and easier transfer. However if they want to use webmail (single person companies seem very fond of this) this is what you need to do:

1) setup the new mail server your moving to exactly like the old one (same username/pwds and mail server address)
2) transfer the dns entry to the new ip, and wait for propagation
3) get a tool like http://bitdaddys.com/poptransact.html (these are very hard to find - let me know if you know of a better one).
3) set the tool to point at the old mail server (use the old ip address)
4) run the tool for each email account
5) wait for a while (day) and check to make sure no email accidently ends up in any old accounts

Few points:
You keep your FROM field but the DATE field is updated with new date
Sometimes if your on a ISP that give dynamic IPs you can get your emails blocked due to that IP being on a SPAM list.
Make sure to tick the keep messages on server option until ur sure they transfered ok.

des