Location:
URL: http://www.ategra.com.au

Description:
Microsoft Certified – Parttime / fulltime / Remote Freelance. & later sponsorship to Australia possible.
Microsoft Certified Professional Engineer Ongoing Work
We are looking for an experienced IT professional/Network Engineer to join our IT consulting firm.
• solve customer problems
• Communicate with co-workers and draft responses to customers
• Be detail oriented (keep internal documentation current and complete)
• Be orgaEnjoy handling multiple, competing priorities
• Learn quickly and enjoy sharing that knowledge with our team
• Smoothly jump from desktop to server to firewall support without fear
• Be professional, trustworthy and sign a confidentiality agreement
Requirements
If you have what it takes to contribute to our team and can prove it, then this may be your dream job. All you need is the skills, experience, qualifications PLUS a High Speed Internet Connection (Dual monitor computer setup is also desirable).
• Good English Skills
• Excellent diagnostic skills with the ability to learn new applications
• Able to open tickets with other software vendors and resolve software issues for any 3rd party software
• Experience solving Troubleshooting problems remotely
• Ability to work at all levels of a problem on customer sites
• Excellent customer service and clear communication skills with the ability to communicate technical and non-technical information effectively, both orally and in writing to customers is essential.
• Ability to grasp and master new topics and technologies quickly
• Intermediate to advanced understanding of networking, cabling, routing, and software installations
Experience
• Windows XP, Win7, Server 2003, Server 2008 (Primarily SBS and Standard Versions)
• Routers, Switches, Cable/DSL Modems
• Firewall configuration – Cisco PIX/ASA, Sonicwall, and/or Watchguard
• Server troubleshooting/Repairs
• PC troubleshooting/Repairs
• Business Software Applications
• Microsoft Outlook, Excel, Word, Visio
• AD Management and Troubleshooting
• Exchange 2003 / 2007 / 2010
Duties:
• Assist in troubleshooting and resolving open tickets with various Windows Servers 2003, 2008 (SBS and Standard) remotely
• Provides remote helpdesk support to produce resolution for desktops, laptops, applications and operating systems.
• Administers user rights and security.
• Automate systems monitoring tasks using standard monitoring tools.
• Server hardware provisioning including configuration and deployment.
• Data backup management, scheduling and reporting for both internal corporate systems, and customer systems.
• Performs system backups, restores files, and monitors system performance.
• Develops polices for LAN environment using Group Policy Objects (GPO’s).
• Build and deploy virtualization servers for corporate and data center environments.
• Troubleshooting and support corporate operations such as corporate networks, servers and PCs remotely
• Assist in managing the corporate systems in a racked Windows/Intel environment, including the following: Windows 2003, Windows XP, Active Directory, MS Exchange, MS Terminal Services, DNS services, spam filters, Cisco VPN, firewalls, and VMWare servers.
MUST Have Qualifications:
• 3+ years experience supporting Windows Server/SBS in a corporate environment
• One or more Microsoft certifications (MCITP, MCSE, etc.)
• One or more additional certifications (VCP, CISSP, CCNA, CCNP, CCIE, etc.)
• Vmware Server and ESX 3/4 or ESXi experience
• Experience documenting your IT work
We are looking for an ONGOING Engineer to conduct work for us on a part time basis each week. Hours will be flexible and could be from 2-40 hours per week depending up your availabilty, skills and our workload. We are also usually able to be flexibile to work around other committments you may have as some tasks are urgent but others can be done over a week.


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