Innovatia delivers flexible Knowledge Services for telecommunications, IT and enterprise companies. Our product portfolio includes eLearning, Technical Documentation, and TeleWeb Support. We are looking for a Senior Technical Writer to work onsite in Galway to support one of our global customers. Our customers include several top multinational Fortune 500 companies. Relocation assistance may be available within Ireland.
Location: Galway, Ireland
Type: Permanent, full time
Possesses a technical background with experience in telecommunications, data networking, and internet applications
Can demonstrate a proven record for on-time delivery
Has experience in planning and developing technical documents in an Agile environment
Has experience in an XML authoring environment
Must work proactively and independently
Participate in reviews of authored content and respond in a timely manner with corrections
Work closely with team members and subject matter experts to share information and ensure technical and visual consistency across multiple document suites
Manage multiple documents and delivery schedules in a dynamic environment
Proof printed documentation prior to distribution to customers
Required Skill Set
Excellent writing in North American English
Strong customer-facing written and verbal communication skills
Proficiency in FrameMaker, Adobe Acrobat, and a variety of PC tools and applications
Experience or knowledge of working in an Agile environment
Experience with aggressive schedules and deadlines that change in scope
Ability to work under pressure and meet aggressive timelines
Ability to lead and mentor others
Understand highly technical and/or incomplete product specifications
Simplify and explain complex topics and identify and communicate problems
Determine risk and mitigation and advise Project Manager of same
Post secondary education required
Benefits at Innovatia
Permanent, full-time employment
Competitive salary and Benefits package
Employee training and career development
Work / Life Balance
To apply for this dynamic opportunity, upload your resume and cover letter to WWW.Innovatia.net/Careers.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.
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