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Old 14-08-2007, 06:29 PM
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Default Aaaaaaaaargh! Hosting365 MySQL server down
Does anyone else have a MySQL database on a shared MySQL server with Hosting365 that's currently down? Aaaaaaaaargh!
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Old 14-08-2007, 07:42 PM
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Have you tried contacting their technical support?
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Old 14-08-2007, 07:44 PM
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I have. Their support lines are down after 5.30pm every day so I've sent an email to their 24 hour support... so I probably won't hear from them for 24 hours
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Old 14-08-2007, 08:07 PM
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I have. Their support lines are down after 5.30pm every day so I've sent an email to their 24 hour support... so I probably won't hear from them for 24 hours
It should be quicker than 24 hours, as far as I know their office in Poland answers queries during the night.


I have used the "chat now" feature on this page before
Register365

Worked a treat
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Old 14-08-2007, 10:14 PM
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Well it's back working now but not a peep from them. No explanation, nothing.
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Old 14-08-2007, 10:17 PM
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I presume they'll reply to your ticket?
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Old 15-08-2007, 01:23 AM
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PM me the ticket number. I cant see it.
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Old 15-08-2007, 07:24 AM
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Everything's kosher now. Although something tells me I may have sent my support ticket to a non-existant email address - does support at rack365 dot net not exist?
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Old 15-08-2007, 12:01 PM
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As far as I know it doesn't exist. I'll PM you the contact details based on your contract.
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Old 15-08-2007, 12:09 PM
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As far as I know it doesn't exist. I'll PM you the contact details based on your contract.
While I appreciate that you are trying to assist Ken, isn't this really a matter for 365 to sort out with their own clients?
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