I'm working on a website thats a cms, and I want to hand it over where the customer can go to their WYSIWYG editor enter their text and then insert picture or graphic, uploaded from their own machine

Here's the problem I have, Once the file is uploaded this way http:http I'm told the server owns the file for 24 hours until a script releases the file and the file is untouchable! where as if I ftp the file to the server it goes to the server and can be worked with straight away.

Which I see as a serious problem, where as I can upload files but can't work with them for 24 hours,(no point in explaining ftp to the customer) I'm been on to support and they say only the engineers can release the file and have to wait up to 24 hours.

Now I can't exactly tell a customer he can upload pictures and graphics but must wait 24 hours for him to be able to work with them(even thinking about explaining it gives me a headache)

This an Irish host, which I was thinking about transferring all my websites too them but it hasn't been easy so far and this seems to be the last straw.

Anyone else with this problem and I know blacknight posts here, and is this the same with your hosting? Even though I won't say who the host is because I'm sure they do a great job for other people but for my requirements its just not working out.

Thanks

That is very weird and I hope they have a good reason for it.

__________________
:. Web Design & Development Web Design Ireland
:. Search Engines Optimization Search Engines Optimization
:. Directory Submission Directory Submission
:. News & Press Release Ireland GiveItSocks.com
:. Used Cars Ireland, Car Parts & Car Audio Cars For Sale, Car Parts & Accessories
:. I Have 2 Find It Directory SEF Directory

Sounds strange, I guess it is some permission problem. i.e. the way the CMS uploads the files, as it probably does it as apache rather than the user.

I'm guessing they change the permission via cron job every night, ask you host to add a cron job to change the permissions every hour for your directories.

__________________
my sites :

irish poker / irish jobs / seo faq / advertise jobs free / green card / skiing

It sounds a bit odd...

If you upload via the CMS then the files would be "owned" by the apache / web user, so you *should* be able to use them... just not via ftp (due to ownership issues)

__________________
Hosting & Domains|Plesk Vps Hosting|Blog Tips|Films.ie|Gadgets|Monetisation Tips|Movie Chat


Energise your forum! Click here for info

That's what I was thinking

The content management system is Joomla so its pretty well known and widely used so should'ent be a problem.

But I've tried 3 different support guys and all told me the same, I'd have to wait until the script made the file use able, I tried deleting the file but was unable so I changed the directory name and uploaded via ftp and worked fine once i changed the permission to 777 to make it writable.

This isn't a once off its every file, directory, image via the cms but when a zip file is uploaded it uncompress's no problem

I can live with a lot of things but my clients may not and I think it could make huge problems down the road, I'm just thinking I must try another host

Once the files are uploaded, you should be able to 'display' them ok (despite them not being owned by your user).

Are you trying to edit or manipulate the images after upload?

I would suggest having a cron inserted for your directory (as suggested above)