by reducing the TTL you'll hopefully reduce this ... still though ... there is always going to be a propagation delay

Set up the email accounts on the new system for the customer and have them monitor both systems (unfortunately I don't know of any other way of doing it)

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Thanks for that.

I will set up the email accounts for them and set the new account as default. The can then therefore receive email from both accounts during the period of TTL.

Is is the iedr or who I ask to reduce the TTL?

Get the current dns provider to drop the TTL, but that won't be possible with a lot of them, as they don't have that kind of control over DNS


It can go to either location

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As the domain name is purchased from the IEDR by the client, I will need to contact them and see if i can reduce the TTL.

Err no

IEDR does NOT do DNS

The hosting provider does DNS

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