Anyone on retainer?

Trojan · #1 (**permalink**) 23-02-2007, 03:01 PM

I've been advised twice now to look at the retainer model for consultancy work and I admit it's very appealing.

Has anyone here worked on retainer? What kind of contract did you set up?

Al.

TheMenace · #2 (**permalink**) 23-02-2007, 03:54 PM

Usually fairly simple. You just dedicate X number of hours per month for your maintenance contract and charge accordingly; invoicing for extra hours on a monthly basis if required.

davidbehan · #3 (**permalink**) 23-02-2007, 04:29 PM

Yeah, I have a few clients on maintenance contracts. They get a set amount of hours per quarter for telephone and email support which I log and any meetings I need to attend. I provide a report on time spent at the end of the quarter. They get these hours at a reduced rate and anything over is at normal prices. Invoices go out quarterly in advance. Fairly straight forward really!

Trojan · #4 (**permalink**) 23-02-2007, 06:14 PM

I didn't think of it in terms of a maintenance contract, but that's very simililar to what I had in mind alright.

Cheers!

blacknight · #5 (**permalink**) 23-02-2007, 07:03 PM

We do the same with some of our clients, but in our case it's a more clearcut prepaid block of hours.

the guru · #6 (**permalink**) 12-07-2007, 08:35 PM

we put a few of our clients on a retainer, we sell blocks of hours at a specific rate and they use them up on different parts of their project.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode