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Do you always meet your customer?

This is a discussion on Do you always meet your customer? within the The Business Aspects of Web Work forums, part of the Webmaster Discussion category; This might have been asked previously but just wondering if people here always meet their client(s) ?...


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  #1 (permalink)  
Old 04-11-2008, 04:43 PM
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Default Do you always meet your customer?

This might have been asked previously but just wondering if people here always meet their client(s) ?
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Old 04-11-2008, 04:49 PM
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Not always, I'd say about 70% (rough guess) of the time here.
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Old 04-11-2008, 05:38 PM
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For larger scale projects I think it's beneficial to meet the client and build up a relationship.

Have done lots of small scale projects and never meet clients, usually it's pretty easy to spot the time wasters and those that will give you headaches.
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Old 04-11-2008, 06:54 PM
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I meet every single one of them. Maybe just once, but I always build a relationship before I even think of accepting a project.

I turn down 40-50% of projects because I do computer stuff mostly as a hobby(i can afford to refuse them), and in most cases, it's because there's something big wrong with the client, but I always point in the right direction.
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Old 17-11-2008, 10:32 AM
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I usually always meet up as well, think it's beneficial for both parties to get to know each other better then you can do by phone.
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Old 17-11-2008, 10:54 AM
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Depends, if they are in the same city/country as me, and would depend on the size of the project whether there would be budget for me to meet them personally. If I can meet them I will, if not, I would video conference / phone them.
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Old 17-11-2008, 11:28 AM
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Have only ever met one of my clients... And that didn't go well so I tend not to meet them if I can.
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Old 17-11-2008, 08:26 PM
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I don't mind meeting the client to develop the relationship but don't particularly like having to meet them so that they can convey what they want. Most meetings tend to be a waste of time.
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Old 19-11-2008, 11:05 AM
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theoretically in some projects u may need to meet the client many times in many phases of these projects as a software engineering view ...

actually i myself believe in this , as most of the project's time is wasted in arguing with the ur client ... but in the other hand u find it difficult to meet with him every time u seek for him ... (specially with the design issues!)

thats just my point of view no more !
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Old 19-11-2008, 11:51 AM
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I would say that I meet my clients about 50% of the time depending on the project. Some of my clients like to have the option to meet me
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