Hi Guys,
Im about to launch a ltd. company with a mate of mine in web as you'd expect.
I know Im made to be doing this now btw!
A few things I still haven't gotten my head around / found tactful ways of saying stuff. Can you help?
First off I have a few clients who are not really economical for a bigger company, and they are useless at paying bills. I don't really want to shift them though, how do I gently say, "this is Bob", our new support geek, rather than me who they are used to?
Also I have a few clients who are great, and really worth while. I've always liked working with them, no matter how strained relations have been sometimes, but they could consume all my time if I didn't watch it. How do you think I should time manage? Keep friendly with them, but start charging for things as with other new clients?
As for billing, I was wondering if anyone knows any good billing solutions, preferably for repeat billing hosting, etc by email and PDF. Open source would be great
Thanks in advance,
Byron


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