Hey all,
I have been with Digiweb for many years and have been quite happy with the service to date, I am using an advanced windows shared hosting plan. But in early January their win4 was hit with an IP attack and it took them a week to resolve - I have many clients sites on this platform and all were obviously not too happy with the downtime...
My first thought was that this timeframe was a very long term to repair an IUP attack and I had a lot of disssatisfied clients. Then last week they were hit again and for 24 hours all my sites went down again and the server reponce time was extremly slow since then - even today.
A lot of my cleints simply want to move provider at this point.
Anyone else have issues with Digiweb of late? Are these IP attacks common and do they take this long to repair normally?
Would Blacknight be the best alternative in terms of moving? I see a thread here where their win4 went down also recently?!
I am happy to DIgiweb to "continue repairs" but a lot of my clients are simply insisting I move their sites away given the unreliablity factor. Most of my site are strightforward brochure work so I don't need dedicated / virtual hosting. The shared hosting suffices fine
Any thoughts would be greatly appreciated...
I have been with Digiweb for many years and have been quite happy with the service to date, I am using an advanced windows shared hosting plan. But in early January their win4 was hit with an IP attack and it took them a week to resolve - I have many clients sites on this platform and all were obviously not too happy with the downtime...
My first thought was that this timeframe was a very long term to repair an IUP attack and I had a lot of disssatisfied clients. Then last week they were hit again and for 24 hours all my sites went down again and the server reponce time was extremly slow since then - even today.
A lot of my cleints simply want to move provider at this point.
Anyone else have issues with Digiweb of late? Are these IP attacks common and do they take this long to repair normally?
Would Blacknight be the best alternative in terms of moving? I see a thread here where their win4 went down also recently?!
I am happy to DIgiweb to "continue repairs" but a lot of my clients are simply insisting I move their sites away given the unreliablity factor. Most of my site are strightforward brochure work so I don't need dedicated / virtual hosting. The shared hosting suffices fine
Any thoughts would be greatly appreciated...