Domain Name Transfer from Stop Gap

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DCC

New Member
#1
Hi All

I have an account with an IT company for a site, no problems. When I was developing a new site they organised a stopgap domain for me to use while developing (I' a total novice FYI). Now I am finished site a month and it is live however they have redirected the new domain I have registered (with another company name only registered name.ie) so when someone types www.name.ie it redirectds to Hosting Ireland Parking Page

Question is how do i transfer it so it does not redirect but stays at name.ie

Company use a hsphere unix site.

Thanks
 

DCC

New Member
#3
problem is my provider use 3rd party and I am therefore not client of the 3rd party so they won't support me, my provider are just not getting it done
 

DecKen

New Member
#4
It kind of sounds like the DNS entries for WWW have not been setup correctly by your hosting provider (or whoever is in charge of the nameserver your domain is pointing at).
Anyway to fix it you will need to get in touch with your provider if they are not helping then pull the plug on them...
 
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