Domain Name Transfer from Stop Gap

Discussion in 'Hosting' started by DCC, Jul 15, 2010.

  1. DCC

    DCC New Member

    Hi All

    I have an account with an IT company for a site, no problems. When I was developing a new site they organised a stopgap domain for me to use while developing (I' a total novice FYI). Now I am finished site a month and it is live however they have redirected the new domain I have registered (with another company name only registered so when someone types it redirectds to Hosting Ireland Parking Page

    Question is how do i transfer it so it does not redirect but stays at

    Company use a hsphere unix site.

  2. mneylon

    mneylon Administrator Staff Member

    Contact the hosting provider's support desk
  3. DCC

    DCC New Member

    problem is my provider use 3rd party and I am therefore not client of the 3rd party so they won't support me, my provider are just not getting it done
  4. DecKen

    DecKen New Member

    It kind of sounds like the DNS entries for WWW have not been setup correctly by your hosting provider (or whoever is in charge of the nameserver your domain is pointing at).
    Anyway to fix it you will need to get in touch with your provider if they are not helping then pull the plug on them...

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