SpinnakerPro
New Member
I am looking for knowledge base software - to start a knowlegde center on our website - any recommendations?
Knowledge Base Software
- Thread starter SpinnakerPro
- Start date
-
- Tags
- website
- Status
I've used an open source one on http://faq.irishblogs.info/
It's not bad and has the advantage of giving you search engine friendly URLs.
The one that comes with Kayako is very tasty and you can integrate it with your help desk (if you have one) ie. if the answer to a ticket could be reused just check a box and after sending the reply to the client it gives you the option of editing it and adding it to a particular section
It's not bad and has the advantage of giving you search engine friendly URLs.
The one that comes with Kayako is very tasty and you can integrate it with your help desk (if you have one) ie. if the answer to a ticket could be reused just check a box and after sending the reply to the client it gives you the option of editing it and adding it to a particular section
- Status