I am just here to warn everyone about Lets Host.
Here is my story:
I was looking for a VPS and I found Lets Host. Their site looked very reasonable and professional.
After ordering my VPS I waited 5 days and didn't get a reply and my VPS was still not setup.
So then I rang them and asked them whats the problem and they told me to open a support ticket and hung up on me.
So then I went and submitted a support ticket.
2 Days later I got a reply saying my VPS will be setup in an hour at them most.
So 5 Hours later I had a look and my VPS was still not setup.
The next day I rang them back up and I was furious. I told them and they hung up again.
3 Days later I finally got my welcome email.
I paid €21 for the VPS and only got at least half a month.
So after a month just before midnight I put in for a cancellation request. After midnight my laser was changed again.
I rang them up the next day and they said no refund and it was my own fault.
Now today my next invoice for this month is in and I requested cancellation 5 times and they emailed me back 5 times saying my VPS was canceled and please do not email them again.
Yet in the client area the VPS is stated as active and the invoice is still there.
I went to my VPS IP address and it seems one of their staff is now using it and have changed the root password.
So basically one of their staff is using the VPS and I am paying for it and they keep saying they will cancel it but they wont.
I have changed my CC details on their site so if they take money of my previous CC this month I will be seeing them in court.
Guys this is a warning, I don't trust Lets Host and I suggest you don't go wit them. They are scammers.
Please mods do not delete this. I just don't want people getting scammed like me.
Thanks,
- Lee
Here is my story:
I was looking for a VPS and I found Lets Host. Their site looked very reasonable and professional.
After ordering my VPS I waited 5 days and didn't get a reply and my VPS was still not setup.
So then I rang them and asked them whats the problem and they told me to open a support ticket and hung up on me.
So then I went and submitted a support ticket.
2 Days later I got a reply saying my VPS will be setup in an hour at them most.
So 5 Hours later I had a look and my VPS was still not setup.
The next day I rang them back up and I was furious. I told them and they hung up again.
3 Days later I finally got my welcome email.
I paid €21 for the VPS and only got at least half a month.
So after a month just before midnight I put in for a cancellation request. After midnight my laser was changed again.
I rang them up the next day and they said no refund and it was my own fault.
Now today my next invoice for this month is in and I requested cancellation 5 times and they emailed me back 5 times saying my VPS was canceled and please do not email them again.
Yet in the client area the VPS is stated as active and the invoice is still there.
I went to my VPS IP address and it seems one of their staff is now using it and have changed the root password.
So basically one of their staff is using the VPS and I am paying for it and they keep saying they will cancel it but they wont.
I have changed my CC details on their site so if they take money of my previous CC this month I will be seeing them in court.
Guys this is a warning, I don't trust Lets Host and I suggest you don't go wit them. They are scammers.
Please mods do not delete this. I just don't want people getting scammed like me.
Thanks,
- Lee