Mac OSX Mac OSX Update Not Progressing

mneylon

Administrator
Staff member
Running OSX Big Sur and trying to install an update.
It's been stuck on this screen for hours

Screenshot 2020-12-22 at 10.30.54.png
I've tried restarting the MacBook a couple of times but it makes no difference

It's rather frustrating!

Any suggestions?
 

shortword

Administrator
it takes about an hour to "Prepare for install". Patience level required = 4 cups of coffee for Michele
 

mneylon

Administrator
Staff member
it takes about an hour to "Prepare for install". Patience level required = 4 cups of coffee for Michele
Well it's been stuck like that for the last couple of days

I might try a command line update as this isn't a matter of my patience - I'd left it running on the laptop and come back hours later and no change
 

mneylon

Administrator
Staff member
Hmmm okay I might have to try that if the command line update doesn't work
What's adding to my frustration is that the updates worked absolutely fine on the desktop
 

mneylon

Administrator
Staff member
Okay the command line update worked once I'd restarted the MacBook in "safe mode"
Code:
sudo softwareupdate -ia
Worked fine did restart several times, which was a little odd. It's "happy" now though :)
 
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