I have two queries: 1. I have about 7 x websites all hosted by Letshost. 6 of them use cpanel but to my surprise when I added a new website recently letshost gave me parallel plesk instead. Apparently to get cpanel you now have to pay extra above the original cost of hosting. When did this start, I have not been charged extra for cpanel before. Parrallel plesk is okay but not as user friendly as cpanel. 2. I contacted letshost about one of my websites to request shell access so that I can upgrade to the current version of my website software (mediawiki). I was told that lateshost no longer give shell access due to a number of hacking attempts on shared servers. Instead I would have to get my own VPS server for a cost of around 18 euro (for entry level) plus 10 euro a month for cpanel. Is this not a bit of a joke that website owners cannot get shell access on standard hosting in order to perform basis site maintenance?