Support

[Shanley]

Hi, I'm looking to set up a live support on my website. Was just wondering does anyone know of any such service that includes an option to send the request to an android app?
Would preferably like one on cpanel & free if possible!

 

[mneylon]

The only decent "live support" solutions I've seen aren't free.

 

[Shanley]

Was thinking that, just chancing my arm really

Found this one which doesnt seem bad, at least its a one off fee!

Live Help - Order / Pricing Options - Live Customer Service Software, Live Help, Customer Support

 

[mneylon]

I'd shop around before buying anything.
We needed one that worked on multiple operating systems including Linux, so we were a bit limited in our options

 

[dscanlon]

I've heard some good things about SnapEngage (SnapEngage Live chat and more...), couple of our clients are using it - no idea on price though...