WIN04 Crash on Blacknight

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#1
Major impact to my business this morning following the crash of the WIN04 VPS Server on Blacknight.

All 48 customers domains are down and there data is gone. I really hope Blacknight can restore all the data as none of my customers have backup's.
 
#2
Hope all goes well for you with the restore, it can be a stressful time especially if your customers have e-commerce sites and the time of the year for online sales.
 
#3
Hope all goes well for you with the restore, it can be a stressful time especially if your customers have e-commerce sites and the time of the year for online sales.
Thanks Brian,
This is a complete nightmare for me..... Things are still not up but I'm hoping they can restore everything as it was before. Then I will change the way I do things. Like taking a backup of the whole server. I'm hoping that the delay in getting things back up is because they are restoring all the data. Fingers crossed.
 
#4
Just noticed on my CP.blacknight control panel that I have it set to do a complete backup on a daily bases. Only trouble is, for some reason it stopped backing up on the 3-Jan-2010 and I don't know why.
 
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