Zen Cart moving server issues

Discussion in 'E-Commerce' started by EggDesign, Sep 6, 2010.

  1. EggDesign

    EggDesign New Member

    Hi all

    Im trying to move a zencart store to a new server. First time using it and its driving me nuts already. Ive copied over the database & all files and checked the config files. All urls look ok. Im getting this error though System Setup Required

    Please someone help.Bugger all online.
     
  2. mneylon

    mneylon Administrator Staff Member

    Are the paths 100% correct?
     
  3. EggDesign

    EggDesign New Member

    Well I did a fresh install and replaced everything with teh old site files, bar the config files so they should be correct. Incidentally the admin login is working fine. Just the main site isnt Ruby Couture.
     
  4. louie

    louie New Member

    that is not the URL of your website and that could be the problem.
     
  5. EggDesign

    EggDesign New Member

    Not sure what you mean, can you clarify? Im using a temporary blacknight url. HAvent pointed tehdomain to it yet. Should make no difference. Correct me if im wrong Blacknight!
     
  6. mneylon

    mneylon Administrator Staff Member

    Disclaimer: I've never tried installing this particular script

    *If* the paths are 100% corrrect ie. you have the full path set - ok
    A lot of scripts will need to know the hostname / domain name / web address of the install. If you used the "real" domain instead of the temporary one this might cause issues - there are ways around that of course, but it's something I'd suspect
     
  7. EggDesign

    EggDesign New Member

    Hi BK. No I used the temp url on everything for now as the new domain isnt pointed yet. Im wondering is it permissions?
     
  8. mneylon

    mneylon Administrator Staff Member

    It might be .. As I said, I've never used that software, so I've no idea about its inner workings .. I'd recommend contacting our helpdesk via Livechat or email - they may be able to spot something that we've both missed (well - I haven't seen everything admittedly .. )
     
  9. EggDesign

    EggDesign New Member

    Thanks mate. I think its more to do with zencart though. Ive submitted to the zencart forums anyway so will post the solution when/if i sort it.
     
  10. jsweb

    jsweb New Member

    EggDesign.

    Firstly check your /includes/configure.php to ensure:


    define('HTTP_SERVER', 'http://d1099523-3.cp.blacknight.com/shop');
    define('HTTPS_SERVER', 'https://d1099523-3.cp.blacknight.com/shop/');

    You can change this to your "official" url when ready in the future.

    2) Check that your .htaccess file is setup correctly. We always recommend to rename it to test.htaccess to move it out of the way while you are going through testing.

    3) If you are getting any errors. Go to /includes/extra_configures/ and add a file

    Name: enable_error_logging.php
    Content:

    This will report any errors to your /cache folder.

    Post your questions on here and I will try and help further.

    Regards

    Jamie
     
  11. EggDesign

    EggDesign New Member

    Hi Jamie, thanks very much for that thorough reply. I actually got in touch with the original developer that worked on the site on his server (where I am moving it from) He managed to get the homepage up anyway somehow. Not sure what he did exactly. Will try to find out & post.

    Thanks all for help
     
  12. jsweb

    jsweb New Member

    Hi EggDesign,

    Just glad you got it working in the end ;)

    Regards

    Jamie
     
  13. EggDesign

    EggDesign New Member

    Thanks Jamie!
     
  14. jyhqp

    jyhqp New Member

    Maybe you should ask hosting staff for some help.
     
  15. CombatGearing Hk

    CombatGearing Hk New Member

    "Well I did a fresh install and replaced everything with teh old site files, bar the config files so they should be correct. Incidentally the admin login is working fine. Just the main site went blank"

    I have the exact same problem with moving my site, please tell me how was the procedure to resolve the problem?
     

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