This is a discussion on beaut.ie within the Webmaster Discussion forums, part of the Webmaster Help category; Originally Posted by Gavin Nah I would blame the fact on beaut.ie being so cheap and not willing to splash ...
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| It wasnt a space or a bandwidth issue, but rather a CPU / Database Load issue that was impacting other customers. We even phoned them several times. I'm not going to comment further as the site owners have already threatened legal action. |
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| I totally agree with you hosting365, and you probably played by the book, but every now and than is better to look at the big picture and give a little. If you seat back and look into the situation, you probably would have found a solution for it without the "power off" and lose of a customer... Do you know how many times I do things for my customers for nothing... Sometimes you gain more than you give in the long run... |
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| I agree with you too Louie, but in this case we didn't terminate, we suspended database access as they were killing the server - the option was still there even at that point to move to a more appropriate solution. |
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| Have to agree with louie, sounds like they (beaut) didn't understand the issues at hand. I don't think the power off idea (in their eyes anyway) is worth the bad publicity to you Quote from commenter on this thread Quote:
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| I completely agree with H365 suspending the SQL access, it is the only thing you can do in a case like that. Well until you can investigate the issue. With any server (unless dedicated) if a process is bringing any element of the server to its knees, kill the process to save the rest of the accounts. If your site was crippled because of another sites, you would be straight on the phone screaming for a solution. It is a classic case of people wanting the highest spec for the least possible money. At least now it is on a Blacknight server. @ H365 : You should read the following, Beaut.ie Blather: Hurrayday! at Beaut.ie - The Irish Beauty Blog Cosmetics, Makeup, Skincare, DIY, For Men, Health and Wellbeing, Horoscopes Sorry Frodo got there before me with the link! Last edited by rooneydavid; 07-12-2007 at 07:51 PM. Reason: Misread! |
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| Who said it was on a dedicated server? We certainly didn't
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| Sorry, misread one of the above posts. |
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| Hey rooneydavid, is your site turned-off? |